Privacy Policy
Last updated: August 2026
1. Who is responsible for your data
Mando Systems Ltd (Company No. 17168657, 10 Pilgrims Walk, Worthing BN13 1RJ, United Kingdom) is the data controller for personal data processed through bookb.co.uk. For anything in this policy, contact admin@bookb.co.uk.
2. What we collect
- Account data — your name, email address and a securely hashed password when you register.
- Order and billing data — records of what you bought or subscribed to, amounts and dates. Card payments are handled by Stripe; we never see or store your full card number.
- Reading data — which chapter you last read and how far through a book you are, so your progress syncs between devices.
- Technical data — standard server logs (IP address, browser type, pages requested) kept for security and to keep the service running.
3. Why we can use it (lawful bases)
We process account, order and reading data because it is necessary to perform our contract with you — to run your account, take payment and deliver the books you have access to. We process server logs and fraud-prevention data under our legitimate interest in keeping the service secure. We keep tax and accounting records because the law requires us to.
4. Who we share it with
We use a small number of processors to run BookB: Stripe (payment processing) and our hosting provider (where the site and database run). Each processes data only on our instructions. We do not sell your personal data, we do not share it with advertisers, and we do not send marketing emails without your consent.
5. How long we keep it
Account and reading data are kept while your account exists and deleted or anonymised when you close it, except where we must keep records longer. Order records are kept for six years after the tax year they relate to, as UK tax law requires. Server logs are kept for a short rolling period for security purposes.
6. Your rights
Under UK GDPR you have the right to access the personal data we hold about you, to have inaccurate data corrected, to have data erased where there is no good reason for us to keep it, to receive a portable copy of data you provided, and to object to or restrict certain processing. To exercise any of these rights, email admin@bookb.co.uk from the address on your account and we will respond within one month.
7. Complaints
If you are unhappy with how we handle your data, please contact us first so we can put it right. You also have the right to complain to the Information Commissioner's Office (ico.org.uk), the UK supervisory authority.
8. Cookies
We use only the essential cookies needed to sign you in and protect forms — no tracking or advertising cookies. The detail is in our Cookie Policy.
9. Changes
If we change this policy in a way that matters, we will tell you by email or with a notice on the site before the change takes effect.